What we offer
At Sumner County EMS we are happy to provide for all your Emergency and Non Emergency transport needs. This page is to provide general information about our billing and insurance needs for patients transports. We currently offer stretcher transports for non ambulatory patients. This includes but not limited to Dr Appointments, discharges, special care transports, dialysis etc..
We are happy to file insurance on behalf of the patient and currently accept all forms of insurance to include TennCare, Medicare and Commercial Organizations.
In order to schedule a transport please note that the following conditions must be met.
Medicare (Traditional) does not pay for any transport, where the service could have been preformed at the patient's place of residency. For example if a Doctor could have visited the patient and preformed the needed care, at the place of residency, then Medicare will not pay for transport to the Doctor's office. This does not include specialty care items such as diagnostics tests, dialysis or other care that requires the patient's physical presence.
If you are in doubt as to the coverage of a particular transport please contact our billing office at (615) 451-0429 extension 140.
All Transport regardless of insurance type must have an Ambulance Necessity Form filled out and signed completely. As a convenience we have provided the ANF form below for download.
Tenncare / Health Spring
TennCare patients must have prior authorization in place before scheduling your transport. We are not able to get this after the fact and TennCare will not allow Sumner EMS to request the transport manifest. This must be provided by the transferring facility.
Questions? Need Help?
We understand that billing and insurance can be complicated.
Our Billing Specialist are highly trained and ready to assist with your questions and concerns.
Give us a call
For billing questions please call 615.451.0429 extension 140.
To schedule a transport please call 615.451.6070
Online Billing Services
As a convenience to our Patients, we now offer the ability to update insurance information and check account balances online. This service is provided by our billing partner Mars Billing. To access your online account click the link below.
Online Account »
Ambulance Necessity Form
Please note that most ambulance transports require an Ambulance Necessity Form. As a convenience we have provided a copy for download using the link below
Download Here »
Patient Privacy Forms
All patients should be provided with a Notice of Privacy Practice Form. As a convenience we have provided a copy for download using the link below
Download Here »