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Security Alert for CodeRed Community Notification System
Dear Valued Customer,
Further to our previous communications, we'd like to provide you with an update regarding the cybersecurity incident which damaged the OnSolve CodeRED environment in a targeted attack by an organized cybercriminal group. Our forensic analysis continues to indicate that this is an incident strictly contained within the OnSolve CodeRED environment with no contagion beyond.
We have learned that data associated with the legacy OnSolve CodeRED platform was removed from our systems. While there is currently no indication that this data has been published online, we are proactively informing you that it may be leaked.
It appears that the impacted dataset may contain contact information of OnSolve CodeRED users: name, address, email address, phone numbers, and/or associated passwords used to create user profiles for alerts. If the same password is used by users for any other personal or business accounts, those passwords should be changed immediately."
Sumner County was one of hundreds of CodeRed users nationwide which were potentially affected by this cyberattack. We encourage any subscriber who may have used their CodeRed account password for any other personal or business account to change those passwords immediately. As always, we will continue to keep the public updated regarding current incidents within the county by way of social media and our broadcast media partners. Sumner County will continue to gather information from CodeRed regarding this incident and explore alternative solutions for secure and efficient notification moving forward.
Any questions or concerns can be directed to CodeRed at the email address crsupport@crisis24.com